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JetBlue's founder leaves
A surprising headline from the NYT: JetBlue's Founder Is Stepping Aside as Chief.
JetBlue Airways said today its founder, David Neeleman, is stepping aside as chief executive officer and will be succeeded in that role by David Barger, Mr. Neeleman's long-time No. 2 executive.
JetBlue made some mistakes this past winter, but they seemed to recover... and overall I've thought Neeleman did a great job running a customer-experience-centered airline.
See also: Customer service is in the air
