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Hotel that brags about its bad customer experience

hans-brinker2.pngThe Hans Brinker Budget Hotel in Amsterdam is proud of its "so bad, it's good" customer experience... go to the site and click on Other Stuff, then History, to view its long-running ad campaign. In their words, the campaign "takes honesty to the extreme." (At left, one of the images from the campaign - specially designed silverware!)

See also: How Ryanair succeeds with poor customer service

(Thanks, Sebastian)


1 Comment:

Bryan — Oct 31, '07 — 12:19 PM

I have no idea what you are trying to communicate here! I followed the link. Clicked history. Assumed you meant the year 2006. Was rewarded with a number of very short videos of apparently broken things.

So ... what (if anything) is this supposed to mean?


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