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A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
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Previous: Subway door warning | Main | Next: Airline safety card
September 18, 2003 11:22 PM
Broken: TV in taxi
Tracey Haun writes in:
This photo of the [Microsoft Windows] "blue screen of death" was taken in a taxi in Manhattan a few weeks ago. So which one is more broken, the operating system or the fact that cabs have video screens?
Fortunately, this problem has been fixed. According to this New York Times article, the TV's are gone - soon will be - from New York's taxi fleet. (The fix came as a result of the Taxi and Limousine Commission listening to users. The commissioner is quoted as saying, "Our surveys indicated that those who experienced the units showed either indifference or negativity.")
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Previous: Subway door warning | Main | Next: Airline safety card
Tv fell off shelf and the part the cable connects to pulled out of the tv . Tried to push it back into the tv, but it would not stay or work. The tv will still show videos.
Can it be fixed and how ?
Posted by: Cynthia at August 17, 2004 12:05 AM