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A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
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Previous: Car's mileage display | Main | Next: JavaScript error message
February 2, 2004 11:45 AM
Broken: "Contact" page
Dana VanDen Heuvel points us to his review of the SPSS.com "Contact" page.
Upon clicking on the "Contact Sales" button, I'm asked to login. You want me to WHAT? Login? To your site? You mean, I have to get a username and password to your site just to have someone call me to try to sell me something?
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Previous: Car's mileage display | Main | Next: JavaScript error message
This is the best one I have heard yet. Unbelievable.
Posted by: c at January 16, 2005 09:09 PM