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June 16, 2004 12:01 AM
Broken: Albertson's Supermarket Keytags
I left my keys in the ignition of my moterscooter outside of a large office building in Denver, Colorado. A well-meaning security guard at the building took the keys off the bike and brought them inside. Fortunately, I had a spare set.
After realizing I was not coming to get my keys, the guard decided the best way to get them to me was to bring them to an Albertson's Supermarket, because my keychain had a preferred customer keytag, which read:
"IF KEYS ARE FOUND, PLEASE RETURN TO NEAREST ALBERTSON'S STORE"
I wound up going to two different Albertson's stores before I got my keys back, and in both of the stores, the "Lost and Found Box" contained 20-30 keychains.
While I am not concerned with the abuse of demographics assocated with preferred customer cards, I do find the "please return to" statement misleading, as the the store clearly does not care enough about their customers to try to return their missing property.
I should note that from time to time Alberston's does have little banners at the checkout stand reminding me that I will automatically be enterred into a drawing to win a vacation cruise, or similar prize, when I use my preferred customer card; I wonder how they plan to notify me when I win.
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