 |
A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
| About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Baby changing table sign | Main | Next: Czech escalator sign
June 14, 2004 12:01 AM
Broken: Virgin train cabinets
David Hawdale writes:
Travelling down from Manchester UK to London on the new Virgin trains, I saw this strange sight: a refreshments bag being used to hold together the two doors of the cooler compartments.These fast Pendelino trains are designed to tilt as they take curves to allow increases in speed unachievable by straight upright trains. But when they tilt, the cooler doors spring open, banging into unsuspecting travellers waiting in line for their chocolate chip cookies.
Second!
Hehe. Put a doorknob or maybe a sliding door or something on there. But it would be kinda funny watching people get slammed while waiting in line for their chocolate chip cookies. =)
Tragic....
Comments on this entry are closed
Previous: Baby changing table sign | Main | Next: Czech escalator sign
Latching door handles would be a definate design improvement here.
Posted by: Nikkou at August 14, 2004 08:48 PM