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November 19, 2004 12:30 AM
Broken: Health insurance service
I am insured by Health Partners through my employer. I tried to use Health Partners new, and highly advertised, online appointment scheduler to set up an appointment with a dermatologist. I did not limit my request with days or times thinking this would result in a larger listing of appointments to choose from. Attached is the response I got.
Four and a half months before there is a single opening? Their best solution is for me to see my primary doctor, a general practitioner? This is from the SAME health care provider that touts "Same day appointments" in their radio and print advertising!
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