|A project to make businesses more aware of their
customer experience, and how to fix it. By Mark Hurst.
|About Mark Hurst||Mark's Gel Conference||New York Times Story on This Is Broken||Newsletter: Subscribe||RSS Feed|
Search this site:
- Current Affairs
- Customer Service
- Food and Drink
- Just for Fun
- Not broken
- Product Design
December 30, 2004 12:42 AM
Broken: Body Shop confirmation
Alex Pavloff points out an error from the Body Shop online store:
"To track package delivery, go to [page URL]... contact us at [contact number or email]..."
Comments on this entry are closed