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May 4, 2005 12:03 AM

Broken: Expedia "new rate" quote

ExpedumbChris Zarate writes: really had me puzzled on this one.  I had just completed entering all my credit card info, and hit submit, only to be greeted by this silly message.  I almost canceled the whole process out of fear that the new rate wasn't showing up, but really was higher.  It ended up working out fine, but how hard could it be to do a number compare before freaking out a potential customer?


I see this kind of crap all the time as I'm sure many other people do. I guess it comes from reusing the same chunk of code. Management says, "We need that new page/site/whatever now!" It hasn't been completely coded yet so somebody figures, well, confirming the rate you chose and confirming that you've accepted a rate change are sort of similar so why not just use the same confirmation method?

Posted by: Tom Wrona at May 4, 2005 01:34 AM

hang 'em

Posted by: ya at May 4, 2005 08:55 AM

Can be very confusing.

Posted by: Chaos at May 4, 2005 09:16 AM

das is broke!

we quoted u 25$ but were gona charge u 2500$ have a nice day

Posted by: yup at May 4, 2005 10:36 AM

Definitely broken. I would have clicked 'cancel' and started all over.

Posted by: Faolan at May 4, 2005 10:55 AM

But if you had gotten the same message, would you have gotten stuck in an infinite loop?

Posted by: Fuzzy at May 4, 2005 06:15 PM

has anyone ever got one of those e-mails that when it opens the page you can't close it is just an infinite loop and you have to reboot or exit browser

Posted by: random pete at May 4, 2005 06:37 PM

shut up Tom Wrona html blabbering won't solve the problem

Posted by: no one at May 4, 2005 09:17 PM

Fuzzy...if I got the same message a second time I would have called up or used a different travel agent.

Posted by: Faolan at May 5, 2005 04:27 AM

Tom Wrona - Sure, blame management for your ineptitude and inability to get a simple task done on time. Next week, an Indian will be doing your job!

Posted by: Jeff at May 10, 2005 01:08 AM

Geez, the site gives you access to the best vacation research and buying tools/deals on the web, and all you can do is shoot them down on one small oversight. Still, is a bit confusing though.

Posted by: John Howard-Jonson at May 19, 2005 08:02 AM

I think it's great that This is Broken provides an outlet for the dimwitted like No One and Jeff. You're both so profoundly retarded that you can't comprehend _criticism_ when you see it. What part of "this kind of crap" can you not understand?

BTW, I'm not coder. Never have been. Never will be. I just recognize bad design when I see it and in this case offered a hypothesis about how it happens.

Get a brain you morons.

Posted by: Tom Wrona at June 3, 2005 12:52 AM

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