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May 27, 2005 12:13 AM

Broken: Lexar EULA

Broken_lexar_agreementSumit Paul-Choudhury writes:

Attached are two screenshots of the dialog box for the End User License Agreement that popped up when I tried to install Lexar's (free) ImageRescue software on my PC. Doesn't give me much confidence about the quality of any images I might recover with the software...


That looks like a font problem, which has to do with a missing/corrupt font file on your Windows installation. If my theory is correct, it's probably Windows that is broken for not degrading fonts better.

Of course, the average user would automatically blame Lexar. I think it's fascinating in this world of complex interdependencies it's hard to know exactly what is really broken.

Posted by: Robby Slaughter at May 27, 2005 12:43 AM

Oh great, spamboi is back.

Being 13 is not an excuse for having a really broken dysfunctional website. There are plenty of 13 year olds who don't feel the need to plaster every gimmicky annoying animation and applet together on every page. Do you have any idea how completely n00b that looks? Don't even get me started on the pointlessness of music, especially when it can't be controlled or turned off by the user.

Somebody needs to take you out back and beat you with a cluebat.

More to the point of the thread, Robby hit the nail on the head. I'd be rich if I had a dollar for every time I've had to explain to users that their system's bizarre behavior was because of the "magic" of Windows DLLs and Registry getting FUBARed by some sloppy driver (usually for a scanner or cable modem) and not the result of a virus infection. Thanks to bogus hoax "virus warning" e-mails, convincing some folks their scanner driver is the actual cause is tough. I've resorted to "I removed the virus and now your scanner doesn't work" before, only to have the customer say in an 'I told you so' way that they knew it was a virus all along.

Yuh huh. That'll be $90 please.

Hey, wait...I probably DO have a dollar for every time! ;-) Windows will keep me in business for years to come.

Posted by: Hoki at May 27, 2005 01:52 AM

ummm, that's not an eula, it's directions to the pirate treasure. It reads- Southeast, Ante-Meridian, Southeast, America, Northeast etc. etc.

Posted by: Bob at May 27, 2005 06:06 AM

As mentioned it might be due to a font corruption or missing font.

For something like an EULA, one would/should be using a standard font. In which case, if the font were corrupt, it would be expected that the font problem would manifest itself in other applications as well.

If it is a missing font, then arguably, Lexar have made a poor design decision to rely on a non-standard font, and hope that it exists on customer systems.

Posted by: Carlos Gomez at May 27, 2005 08:04 AM

broken...but i think it is windows that is broken. and as for mr incenpr,it was a horrible website. i am 14 and built a *functional* website.

Posted by: yoyo at May 27, 2005 09:01 AM

The problem might not be windows but the version of Install Shield is incapable if displaying that font. But it would be lexars fault for not putting in a standardfont.

I have seen blogs created by 10 Year olds better that incenprs site.

Posted by: unknown at May 27, 2005 10:16 AM

This is broken is broken now because it says that there are 2 images but there is only one

Posted by: unknown at May 27, 2005 10:18 AM

"Attached are two screenshots of the dialog box "

What's broken is that there is only one screenshot here. Without being able to see the rest of the EULA, I wouldn't classify this as broken. Doing so makes one broken because you are judging something without all the facts.

Posted by: Robert A. Dugger at May 27, 2005 10:24 AM

The second shot was much like the first, so I just posted the first one.

Posted by: Mark Hurst at May 27, 2005 10:28 AM

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