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June 3, 2005 12:52 PM
Broken: American Airlines "Why You Fly" contest
Jack McCall writes up his bad customer experience as a winner of American Airlines' "Why You Fly" contest:
On American’s Web site, a ticket to Chicago costs approximately $200 including airport taxes. Yet, if I were to use one of these vouchers to fly to Chicago, I would be required to pay income tax on $2200. This could amount to approximately $1000 out of my pocket in taxes for a ticket worth $200.
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