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A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
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August 15, 2005 12:03 AM
Broken: Signage at Sydney Olympic Park
Greg Turner writes:
I went to Sydney Olympic Park, along with 70,000 other people, to see the opening event of the Sydney Festival. Upon returning to the train station, we were all confused by the signs directing us. 4 passageways had a large "no entry" sign, and one passage (the green to the left of the photo) had an "Entry" sign. Two of the "No Entry" passages had a green arrow underneath, which meant, apparently, that we could in fact enter after all. A good thing too, as squeezing that number of people through only 20% of the available bandwidth would have been even more chaotic.
what's broken Homer is folks who spell the contraction "you are" as your. it's you're!!
You're welcome!
u know what happend right ??? ..... the sighn changing people were to lazy to change the " no entry" to what ever it should be. ......... look guys a monkey !!!!!!!!! @(- -)@
The signs are like that because they are normally used for customers to flow toward you, but the little green arrows are overriding the "No Entry" signs. Duh.
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It's obvious that the back of the signs are for people trying to leave while people are handing their tickets to get in (coming the opposite way). They installed those lights for traffic control after the event since nobody will be coming in, everone will be leaving.
Posted by: Adrian at August 15, 2005 11:08 AM