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Previous: Monterey parking curb-sign | Main | Next: Yahoo spam
October 7, 2005 12:03 AM
Broken: National City ATM
Ghost writes:
I went to a National City ATM Machine to withdraw $75.00, but I didn't know that withdrawals had to be in multiples of twenty (it isn't posted). The machine, realizing this error, notified me with this non-sensical message:
"Amount requested was not a multiple of |ECL0. Please enter a new amount."
I haven't learned how to multiply |ECL0's, but entering $80.00 seemed to work. Somebody needs to fix this.
Yeah, I primarily use a National City account, but I've never encountered this. I'm guessing whoever set up the software on that ATM never specified a "multiples" value... it does have to be secified, as one of the ATM's by my apt. requires multiples of $10 and one in the other direction requires multiples of $20
Most ATMs disburse just $20 bills, so withdrawals must be in $20 increments, although there are a few with $10 and even $5 bills allowing withdrawals in those increments.
From the bank's perspective it is much easier to load an ATM with one bill denomination (and $20 is the only one that is small enough to be convenient and big enough to allow larger withdrawals).
That said, the ATM should let you know what increments you can take (most that I have seen do, either by asking you to enter an amount in $X increments, or by just giving you a choice like $20, $40, $60, $80, $100, $200, $300).
In college (mid-90's), I would routinely get $38.75 out of an ATM. One of the machines on campus could dispense arbitrary amounts, down to the penny (and stamps, too, I think). Since I did not have an account at that bank, it would charge me a $1.25 fee, so I asked for $38.75 (for example) to make it even in my ledger. Plus, I had small bills for splitting checks with friends.
I thought this machine was a glimpse into the future. Looks like I was wrong.
If you want three (3) twenty-five dollar bills you'll need to go inside. Not broken; other than the message not saying...
"Excuse me, but do you see a human bank teller sitting in a lawn chair next to this machine? If not, please enter another amount easily divisible by 'pie' until this machine decides to comply."
Have you noticed that ATMs are getting harder and harder to use? I have been seeing a large number of color, fancy ATMs around. Some are just more confusing or crowded with ads, whirlygigs and other noise, but some (Citibank being the worst offender) blatantly ignore established conventions.
Does this not raise any red flags for people about the quality of testing being done on the National City ATMs?
>I haven't learned how to multiply |ECL0's,
>but entering $80.00 seemed to work.
>Somebody needs to fix this.
Somebody....who? You? Me? My barber?
It would probably get fixed fast if you'd notify the bank....they may never read this blog....
>I haven't learned how to multiply |ECL0's,
>but entering $80.00 seemed to work.
>Somebody needs to fix this.
Somebody....who? You? Me? My barber?
It would probably get fixed fast if you'd notify the bank....they may never read this blog....
>I haven't learned how to multiply |ECL0's,
>but entering $80.00 seemed to work.
>Somebody needs to fix this.
Somebody....who? You? Me? My barber?
It would probably get fixed fast if you'd notify the bank....they may never read this blog....
We had one here that did $1 increments for a while,that was really cool. I think they had too many people get $4 out, ran out of 1's too often, and decided to stop doing it.
I used one of these ATM's in Las Vegas awhile back & it allowed me to play video poker while I was waiting for my cash! Of course if I lost, the deduction was automatically taken out in increments of $20 - but I had a lot of fun waiting for my money!
First National Idiot: "If you want three (3) twenty-five dollar bills you'll need to go inside..."
I want to know where I can go to get a twenty-five dollar bill. I bet it would be worth a lot of money. $25 at least.
When I lived in Japan, the ATMs there would accept change in whatever amount you wanted to deposit...you'd just dump your pocketful of change into the dish and the machine would suck it in and apply it to your account...sort of like coinstar without the 9% surcharge.
Yes, ATMs can do more than our banks allow them to. You'd think they'd use all the functionalities and charge us more to access our own money than they already do!
There are National City ATMs in Kalamazoo with that error, too. I discovered it because you used to always be able to get tens from the Nat City atms around here, and I tried to get 50 bucks a few weeks ago. No more tens, I guess (which was nice, if you had 14 bucks in your account til payday).
I say broken, because I swear that isn't the only error like that that I've seen since they got the new fancy touchscreen machines.
"You ought to know how it works" is not a valid response. When walking up to an ATM that you don't use often, how do you know what it will offer? It might be able to dispense Earl Grey tea, for all you know. A tiny amount of coding could fix the user experience. A number of ATMs near me state: "Please enter the amount you wish to withdraw in multiples of $20" right up front.
"I want to know where I can go to get a twenty-five dollar bill. I bet it would be worth a lot of money. $25 at least."
Actually a 25$ bill would be worth exactly as much as a 3$ bill: 0$
Both could only exist as bad counterfeit.
Broken? Not likely. It's common knowledge that ATM's ALWAYS contain only $20 bills. It's rarely EVER posted on ATM's.
Jason Anderson
It's NOT common knowledge because, as previously stated, NOT ALL ATM's only contain $20s. I have several I go to that dispense both $20s AND $10s.
Eureka, ive got it!
|ECL0 = 3.1415926 * sqrt(-7) + 15.676789 * b^6 - newtons gravitational constant * all + your / base
* are - belong * to *us
Duh! I learned that in like 5th grade!
Comments on this entry are closed
Previous: Monterey parking curb-sign | Main | Next: Yahoo spam
Maybe u should show us a more zoomed out pic, one that shows your card and pin #.........
yea its broken.
Posted by: gmangw at October 7, 2005 12:24 AM