 |
A project to make businesses more aware of their customer experience, and how to fix it. By Mark Hurst. |
| About Mark Hurst | Mark's Gel Conference | New York Times Story on This Is Broken | Newsletter: Subscribe | RSS Feed |
Search this site:
Categories:
- Advertising
- Current Affairs
- Customer Service
- Fixed
- Food and Drink
- Just for Fun
- Misc
- Not broken
- Place
- Product Design
- Signs
- Travel
- Web/Tech
Previous: Packaging for chocolate Advent calendar | Main | Next: Buzzer menu
January 19, 2007 12:03 AM
Broken: Scissors packaging at Staples
Jeremy Esland writes:
Somehow I lost my office scissors, so the next time I was in Staples, I bought a new pair of scissors made by Tonic Studios.
Back in the office, I tried to get them out of their display packaging - seems I needed a pair of scissors to free them. Ok, that's no problem - I just bought a pair, right?
....Wow. That's simply astonishing. An instant classic.
I don't think I've ever seen a more obvious failure of design.
I think that EULAs and old software licences can claim that prize.
"By opening this envelope, you agree to the license contained herein."
OMG! That is THE dumbest design I have ever seen.
"I don't think I've ever seen a more obvious failure of design."
No, I can name a million that are worse, and most involve Microsoft.
"I think that EULAs and old software licences can claim that prize.
"By opening this envelope, you agree to the license contained herein.""
Like when I was Installing Adobe Reader on a linux computer at school in class and reading the EULA....it had a line saying they were not responsible if the Acrobat Reader caused death or dismemberment.... I'd hate to try to even imagnine how there was any possible way for a pdf reader to cause death or dismemberment ....
Comments on this entry are closed
Previous: Packaging for chocolate Advent calendar | Main | Next: Buzzer menu
....Wow. That's simply astonishing. An instant classic.
I don't think I've ever seen a more obvious failure of design.
Posted by: Kalthare at January 19, 2007 02:38 AM