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March 19, 2007 12:03 AM

Broken: Obtaining model number from Nokia phone

NokiamodelnoMathijs Panhuijsen points out:

I wanted to replace the battery in my clunky old Nokia phone, and I had a lot of trouble with opening the back cover (which is a whole ThisisBroken topic in itself).

To find out how to open the back cover, I go to the Nokia site to find my phone's user manual. However, I've had this phone for so long that I don't remember the model number (there are about 100 to choose from, mostly identified only by a meaningless alphanumeric string).

Luckily, there is a handy link: "Find your phone's model number," which pops up, an instruction to open the back cover of your phone and check the model number on the label inside.


The model number should also be available somewhere on the exterior of the phone or somewhere in the menu.


Oh great!

I often encouter computer (especially laptops) that the model number written on the bottom doesn't even exists on the manufacturer's web site, and recently I've found one TTX for which even Google couldn't find ANY info. Just like if I had a ghost computer that doesn't even exists!!


Posted by: Magzime at March 19, 2007 09:05 AM

Nokia are famous for their user-friendliness. They designed their phone with a little instruction along the side on how to remove the battery and stuff..not broken.

Posted by: krizpiyo at March 19, 2007 01:56 PM

I'm not sure if you could call this broken, just a minor oversight. I don't think Nokia realized that people would lose their user manual and then need it to find out how to access the online user manual.

Posted by: TIBE4ME at March 19, 2007 10:33 PM

As stupid as the names are, it's pretty easy to remember "RAZR," "ROKR" or "KRZR" versus the cryptic and impossible to decipher ones like "DSC-F828" or "DSC-T7/S" (Sony is famous for this) which often look identical externally but have different features or software. Nokia at least is standardized on four digit model numbers, though I've had two of them with different numbers that looked and worked exactly alike.

I agree that model numbers should be prominently displayed on the case of most products, especially those where model specific batteries, manuals, accessories, or operation instructions may be required.

Posted by: Erich at March 20, 2007 11:10 AM

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