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April 25, 2007 12:03 AM

Broken: American Express web transaction detail

436538599_13f115d6bcFrom Paul Schreiber's Flickr photostream:

This transaction detail is from my American Express blue online statement.

Apparently "24, 25, 26, 25" is descending order. Sigh.


It doesn't say they're in descending order. They're in the order they were posted to the account, not listed by the actual transaction date, just like my bank does with my account details.

Posted by: mscott2 at April 25, 2007 04:06 AM

Um, mscott, see that red triangle next to Date, pointing down? If that's not *supposed* to mean the transactions are sorted by date in descending order, then *that's* broken.

Posted by: stoo at April 25, 2007 07:25 AM


couldn't agree more

Posted by: Gabriel J. Smolnycki at April 25, 2007 08:00 AM

It is slightly broken, although when you mouseover the red arrow, it says "Click to sort".

If you actually click it, it sorts them in descending order:

Image example at:

(Tried to embed it, but it strips the code altogether.)

Posted by: ed at April 25, 2007 09:51 AM

That is definitely broken. American Express needs to follow standards. In online tables, people expect the arrow to indicate how the table is already sorted, while clicking on the column heading will change the sort.

Here, no indicator of the current sort exists, and clicking on the arrow will change the sort.

Not following standards is broken.

Posted by: TIBE4ME at April 25, 2007 06:18 PM

A good number of people are confused by this interface. Regardless of any explanations about how the arrow might have been meant to work, the result is still broken. A confusing interface is a confusing interface, even if it behaves as the designer intended.

Posted by: Carlos Gomez at April 26, 2007 02:25 PM

"24, 25, 26, 25"? This is clearly a hidden message from the castaways of LOST. Don't sort it, or you'll destroy the message.

Posted by: henrybowmanaz at April 27, 2007 02:47 AM

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