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March 17, 2005 12:01 AM
Broken: TurboTax rebate
David Johnson writes:
So, I'm finishing up my taxes on TurboTax and am getting ready to mail in the little card to get my rebate for e-filing my return ($14.95) when I notice that instead of mailing it in, I can go to this website and get my rebate online.
So I do so, fill out all the forms and finally get to the last page where it says "Print this out and mail it in..."
So... it's an online rebate - but you have to mail the results of using that online site in via ordinary, everyday, snail-mail...
...just like the rebate card that came with the TurboTax CD...
Someone doesn't grasp the concept of "online" very well here.
Oh! And while the IRS (held up as the gold-standard of confusion and inefficiency in many circles) can get a multi-hundred dollar rebate back to me in 7-10 days, a $14.95 rebate takes 8-10 weeks!
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