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August 3, 2005 12:06 AM

Broken: UPS postcard

Image001Raja Raza has a valid point. He writes: "UPS tried to send me a postcard to the same address which, according to them, is not correct...? If the street name is wrong, how will it get to me?"


I,m confused. Whats broken?

Posted by: Philip at August 3, 2005 01:05 AM

Ya, that is weird. They might as well say "Your phone number is invalid so we will call you"

Posted by: Philip at August 3, 2005 01:14 AM

I think they replaced "RECIPIENT" and "SENDER"...

That whole thing is confusing, I see "DELIVERY" but the package stays in one spot... what is UPS doing?

Posted by: PyThos at August 3, 2005 02:57 AM

Yeah, they did the same to me several years ago. I called them, and their response was that they sent postcards when they weren't sure of addresses- and that the post office was better at finding hard to find locations than they were. :-)

Posted by: Robbie at August 3, 2005 03:15 AM

>>Robbie I remember years ago ups had these commercials that bragged that they could deliver packages to hard to reach locations.

Now I see they admit to using another postal service to locate addresses. Kind of funny. We are the best! pay no attention that we ourself use the competition. Hasn't ups heard of gps?

Posted by: tool at August 3, 2005 05:13 AM

Well--I used to work for UPS, its not that they can't find the address--but if the address given isnt valid, they route it through the post office to see if there has been a forwarding order left, or sometimes the post office can correct the address and get the postcard to you.

Posted by: former upser at August 3, 2005 06:52 AM

Just send a postcard to everyone in Springfield.

Posted by: Fuzzy at August 3, 2005 09:10 AM

Ha Ha....

Posted by: Nelson at August 3, 2005 09:17 AM

Some addresses (like a PO box or a Rural Route box) can only be reached via USPS. So mailing a postcard would succeed where UPS would fail.

Posted by: Another Bob at August 3, 2005 12:02 PM

UPS needs a street address to ship.. they won't even attempt to a po box.. I've gotten postcards in the mail when I am like 4 blocks away from their depot.. crazy.. there is a phone number usually required for shipping too.. yet they never seem to call that..also most rural route box also have a 911 street address now..

Posted by: Infinity at August 3, 2005 03:03 PM

also what is broken is if you notice the first line apparently the person the shipment was intended for picked up the package in the first line on the tracking info and even though the package was picked up and no longer there they still sent out a postcard..

Posted by: infinity at August 3, 2005 03:05 PM

I think the first line is also why the second 1 has a delivery a minute before the first entry.. It was delivered to the recipient by them coming to the ups depot to pick up the package..

Posted by: infinity at August 3, 2005 03:07 PM

_@_v - fed ex did the same thing to me. got a post card in the mail telling me they couldn't find my house.

_@_v - pain in the shell trying to wade through their phone system which apparently doesn't have a menu option for if you need to tell them where to send a lost package.

_@_v - i did get the package but they managed to break it.

Posted by: she-snailie_@_v at August 3, 2005 03:30 PM


Posted by: DJDAN420FL69 at August 3, 2005 10:51 PM

DJDAN, you didn't read the other posts. The Post Office can deliver postcards to places like P.O. Boxes, Rural Routes, etc., while UPS can only deliver to street addresses.

So it's perfectly valid to send a postcard to a Postal Service address (like a rural route) asking the recipient of the postcard to contact UPS and give them a STREET address.

Posted by: David Walker at August 5, 2005 01:46 PM

She-snailie: say "rep" (or press zero) from the first menu in FedEx's crappy phone tree to get to a human. Pressing zero at the top menu is a good thing to try any time you want to exit a menu and speak with a live human.. Doesn't always work, but is usually worth a try.

Posted by: Fedex Veteran at August 5, 2005 03:01 PM

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