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January 13, 2006 12:03 AM

Broken: University of Michigan form letter

NovalueDan Hennes points out:

A few years ago I took the GMAT and opted in to receive emails from different MBA programs. I recently got a form email from the University of Michigan MBA program (Go Blue!).

As you can see, they tried to auto-fill the recipient's name in the email, however since they didn't have mine, it came out as "Dear No Value,".

I can see they really value their relationship with me.



if it was me then they would probably be talking about my account...

Posted by: bobert at January 13, 2006 12:13 AM

Looks like to me they would have been better off leaving blank fields with the geekier, and less offensive, NULL VALUE.

Posted by: Josephc4 at January 13, 2006 01:17 AM

Maybe they just thought that you had no monetary value.

Posted by: Cole Passannante at January 13, 2006 01:41 AM

This comment has no value

Posted by: john russell at January 13, 2006 01:44 AM

Tsk, it shouldn't be hard to check for the null condition and insert "valued customer" instead!

Posted by: Alden Bates at January 13, 2006 03:01 AM

What's broken is that you use Hotmail. Use Gmail! Or even Yahoo mail.

Posted by: aerasdr at January 13, 2006 07:39 AM

Here's another one:

A few years ago I also took the GMAT. I looked at part-time programs at the two big schools in my area, U of Michigan and Michigan State. When I visited U of M I was completely blown off. Their attitude was that they should automatically be my first choice school. During the B school tour, no one was able to answer any of my questions about the part-time program. I even called their office after and never got a response.

The reception I got at MSU could not have been more different. They really made me feel like they wanted me there, and based partly on this, that's where I went (I recommend the Weekend MBA to anyone looking for a program!). But then, after I had already committed to MSU, I started getting form letters from U of M's B school. I have attempted at least 5 times to unsubscribe from their letters, which I continued to get up to a month before I graduated from MSU (yes, two years later!).

If U of M made a mistake by blowing me off at first, they compounded it by harrassing me later.

Posted by: cmadler at January 13, 2006 08:27 AM

What's broken is that you use Hotm- oh, crap! aerasdr beat me to it!

Posted by: Jello B. at January 13, 2006 08:28 AM

as previously stated, its broken that you use hotmail. that message is not really broken, though. thats what you would expect to happen from an auto-response.

Posted by: superdude at January 13, 2006 08:33 AM


We have noticed your interest in %SCHOOLOFCHOICE.

Posted by: Fuzzy at January 13, 2006 09:13 AM

Switch to Firefox!!

Posted by: Phil at January 13, 2006 07:31 PM

that is too hilarious!

Posted by: aynne at January 13, 2006 07:48 PM

Best Comment:


We have noticed your interest in %SCHOOLOFCHOICE"

Worst Comment(a tie):

"What's broken is that you use Hotmail. Use Gmail! Or even Yahoo mail."

"Broken, but

Who Gives a #$@& ?

If this is the worst thing that happens to you in just that hour, things are looking up. It is not like you got urine on your twinke® or something."

Posted by: silas at January 13, 2006 08:36 PM

WTF are you doing reading my eMail!!!!!

Posted by: No Value at January 14, 2006 12:07 PM

cmandler, u shud have known better about U of M. Go Green! Go White!!

Posted by: sparty at January 15, 2006 10:25 AM

I hope you're not planning on majoring in Business "Communications". although, if you must take a bus. comm. course you could bring in this form letter as an example of how not to communicate with other. hehe.

Posted by: Confused Shopper at January 15, 2006 01:45 PM

Hey it's better then the email I got from a accounting software company alerting to a critical update that went to several people and all emails had somebody else's first name.. at least they did notice it and send an apology but was pretty funny..especially since they probaly used 1 of their software products to send out the emails and fill in the names..

Posted by: infinity at January 17, 2006 10:13 PM

Why (or how) would you take a piss on your twinkie®? good job asbestos...

Posted by: cameron at January 20, 2006 10:49 PM

Should just go to Michigan State (Go Green - Go White!)

Posted by: Debbie at March 31, 2006 05:13 PM

May I please request an audience upgrade?

Posted by: what stupid comments at April 21, 2006 09:17 AM

Maybe it was supposed to be sent to Tom Cruise.


Posted by: joey at April 22, 2006 04:33 PM

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