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March 4, 2006 12:03 AM

Broken: Logitech Bluetooth headphones

Logitech_headphonesJames Hands writes: "These $120 Logitech Bluetooth headphones broke only after a week of use. The headband cracks at the center, making them uncomfortable and then eventually useless when the unit stops working completely."

James notes that Logitech support will send replacements, "but the replacement sets have the exact same problem."


FIRST!!!!!!!! anyway, true, free replacement doesn't exactly mean free fix of product...

Posted by: Riblet15 at March 4, 2006 12:42 AM

I was just on engadget, and I saw an ad for those exact headphones.

Posted by: john russell at March 4, 2006 01:35 AM

if your gonna get headphones get a 10 buck pci 5.1 sound card, ( has em for cheap, check sundays) and then buy a pair of the goofiest looking headphones with the greatists sound.

(zalman 5.1 headphones,

dont be temted by turtle beach, one pair is uncomfortable, the other has horrible sound.

i had to return them both. :(

Posted by: schwal at March 4, 2006 03:02 AM

Not Broken.... Just kidding. Really Broken!

Posted by: oldenise at March 4, 2006 08:24 AM

Not broken. That just means your head is to big. So your head is broken.

Senhiesers are better then zalman fake 5.1

Posted by: Unknown at March 4, 2006 12:05 PM

Maybe this particular set of headphones was defective. If the replacement set behaves in the exact same way, then it is adesign flaw and it's broken.

Posted by: Sam at March 4, 2006 12:09 PM

Wouldn't it be nice if these types were adjustable?

Obtain a piece of plastic tubing, surgical or the kind used for aquariums (or bongs) slit it length wise and slip over the ear phone headpiece arm. Should reinforce and cushion. Now if the only the wire inside was long enough for some give.

Posted by: Bluie at March 4, 2006 01:40 PM

Get Sennheisers, since they'll likely blow those logitech headphones away anyways.

Posted by: Bob at March 4, 2006 02:59 PM

Likely broken.

Seems to me if the company is more than eager to send a replacement then they know it's broken too.

We had an ipod that went kaput & they sent a new one via courier...I say they know but don't care as long as the stuff sells.

Posted by: > at March 4, 2006 06:24 PM

Just use duct tape! That stuff fixes everything!

Posted by: Joe at March 4, 2006 10:57 PM

_@_v - anyone who advertises their wares by posting spam on bbs's is basically saying their product is so broken and is probably a scam....

Posted by: shesnailie_@_v at March 4, 2006 11:08 PM


I feel so violated...

Posted by: =David at March 5, 2006 01:41 AM

The problem is that users pull the ear pieces far apart when putting them on and taking them off. But since so many people do it, the manufacturer should compensate with better design.

I've got two pairs of hearing protector ear muffs whose plastic headbands broke in the same way. The second pair I bought seemed to have a reinforced headband, but they busted even faster than the first. When it finally snaps, it makes a lovely stabbing thump on top of the ol' noggin.

Posted by: Another Bob at March 5, 2006 07:53 AM

I bought a pair of Maxells that broke after a few weeks of use as well. They are pretty much designed to break. There is a lifetime warranty, which works by you paying to ship the headphones back and sending them a handling fee for more than the headphones are worth and they send you a new one with the exact same problem. Broken.

Posted by: J. Scott at March 5, 2006 12:39 PM

THESE ( are fake surround. the zalmans have 3 speakers for each ear, (front surround, rear surround and center/sub). sennihausers are nice too, but expensive.

Posted by: schwal at March 5, 2006 06:06 PM

I use Sennheiser's now as well. So far, they seem to be less expensive than the Maxells if you factor in the cost of replacing them every few months. Also the sound is much better.

Posted by: J. Scott at March 5, 2006 08:34 PM

What's broken is buying cheap headphones.

Posted by: Steve at March 6, 2006 12:47 PM

agreed steve, agreed. also, the 10 buck sony hear earbuds (you can get em anywere) are good if you need cheap earbuds that stay in.

Posted by: schwal at March 7, 2006 01:28 AM

my friend has a big fat head and an ipod and those headphones

they don't break

Posted by: i have no name at March 11, 2006 03:45 PM

Logitech seems to have that problem these days...had an MP3 player of theres for about 3 days before it broke, sent it back, got another, it was broken right outta the box...sent it back for refund, got TWO more replacements (sent in the same shipment no less) One worked for a day, the other a week....

JUST got my refund, how long before I see another replacement? Who knows.

Posted by: Pumpkin Noggin at March 16, 2006 04:01 PM

I had a pair of these Logitech headphones which broke in exactly the same way. The problem is that there is a joint in the plastic headband, creating a weak point. As the band flexes when the headphones are taken off and put on, this joint is stressed, and eventually cracks, which then leads to the internal wiring breaking. Fundamentally bad design. Thoroughly broken. They were also volume limited (or maybe just quiet). My MP3 player is much happier with my little Sony earbuds. Nice idea, bad execution.

Posted by: Les at March 19, 2006 06:35 PM

Same problem as everyone else, the cracked headband and now the wire is probably damaged because of that. I emalied the Logitech site and they replied saying I might have to pay outside of warranty since the product is physically damaged. Well no my fault its such cheap easily breakable plastic!

I'll be calling them up in a few days to ask for a replacement and I would feel quite hard done to have to pay for a replacement.

Posted by: David at March 24, 2006 08:39 AM

can i have them ill buy them off of you for the cost of shipp and then some , i want to make a bluetooth fm transmitter out of it , sine i dont want to mess up a working one , trying it out on that one would be nice

of course only if you cant get a replacement

Posted by: dragonzero at March 24, 2006 12:51 PM

I've got the same headphones. They broke in the same place. The problems is that it was a present so I'haven't got a proof of purchase date. What have you done to get the replacement? Is a proof required? The headphones are a new product, so they can't be 2 years old!

Posted by: Marco at March 27, 2006 10:52 AM

Um, if you look at Logitech's forums, they have about 500 complaints, and they're all breaking in the same spot.

Posted by: Tom at March 29, 2006 02:27 PM

I got mine 2 weeks ago, and they broke in that exact spot yesterday... I'm getting ready to take them back for a refund now. I'll buy the next model when they fix the flaw...

check the comments for more info:

Posted by: akshoslaa at March 30, 2006 10:49 PM

I'll bet they were designed for Chinese or Japanese heads, not American or European ones.

Same problem with baseball caps handed out at trade shows, seminars, etc. - they are too small.

When will purchasing agents get the message not to buy these bad designs? Money talks...

Posted by: Terry of Atlanta at March 31, 2006 01:11 PM

Ummmmm, are you putting them on the right way. The band goes to the back of your head.

Posted by: Ian Glenn at April 18, 2006 12:37 PM

Is there any pre-emptive reinforcement that could be done to keep a set from cracking?

Posted by: Jack Olsen at June 13, 2006 03:21 AM

How to reinforce the Logitech Bluetooth Headphones for just 5 bucks.

I got two pairs of Logitech Bluetooth headphones from woot at an incredibly low price ($25), one is the model for iPods (white and grey) and the other one is the model for MP3 players (black), which hasn't arrived yet. I read all the comments from users about these headphones breaking in the middle and decided not to take any risk and do some pre-emptive reinforcement of the headband.

Here is what I did: I paid a visit to my closest Dollar Tree store and bought a pair of cheap no-brand under-the-neck headphones, a pair of reding glasses with a flat metal frame (make sure the arms are flat), a roll of grey duck tape, one tube of epoxy and a pair of pliers. I used the pliers to cut the arms of the reading glasses and remove the plastic pieces that go over the ears so I was left with only the flat metal piece, which I then curved slightly with the pliers. I also cut the headband off the cheap headphones. I then wrapped some duck tape over the logitech headphones's headband, applied some epoxy on both sides, then put the curved metal pieces on each side, let the epoxy dry and wrapped it up in duck tape, then put more epoxy and the plastic headband from the cheap headphones, then wrapped it up again with duct tape. This adds three additional layers (two metal and one plastic) to the headband. Bad thing is, the headphones are now quite bulky on the headband, but I can live with that. I've been using the reinforced headphones for a few days and haven't broken yet. I'll do the same with the second pair when it arrived in a couple days, but this time I'll use electric tape instead of duck tape to make it a little more stethic.

Thanks to Dollar Tree for selling that cheap useful crap.

Posted by: Sergio at June 22, 2006 10:09 AM

The button to turn on the transmitter broke on mine. now, whenever i charge it, the lights flash blue and red really fast.

Posted by: James at June 27, 2006 01:04 AM

hey i just bought some of these headhones from ebay for like 25 dollars. hey sergio is you little soulution working out pretty good. and would you happen to have a pic. oh and how do you like the headphones now they wont break

Posted by: benji at July 1, 2006 03:30 PM

well i rigged mine up pretty good i think. i got it from the idea right above. i used some metal from a lcd frame i had laying around.

here is what i did

Posted by: benji at July 4, 2006 02:49 PM

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