|A project to make businesses more aware of their
customer experience, and how to fix it. By Mark Hurst.
|About Mark Hurst||Mark's Gel Conference||New York Times Story on This Is Broken||Newsletter: Subscribe||RSS Feed|
Search this site:
- Current Affairs
- Customer Service
- Food and Drink
- Just for Fun
- Not broken
- Product Design
June 30, 2007 12:03 AM
Broken: UT San Antonio online application
I am supposed to graduate from the University of Texas at San Antonio after the summer term. I checked my degree evaluation online and found that all my requirements have been met so I tried to apply for graduation online.
So I went through all the proper steps on the web - I verified my name, declined the alumni association offer, etc. and then I was greeted with the address page above.
It reads "click here to add diploma address, phone," but there's no hyperlink to do so. Then I checked my "Personal
Information" tab on the navigation menu and it contained my correct address - so I didn't know why the online application said that it didn't have my address for the diploma.
The acronym for the UTSA online graduation application should be, ASRAP: Automated Student Run-Around Program.
Comments on this entry are closed