Search this site:


July 2, 2007 12:03 AM

Broken: (news) Moving over to Good Experience

Please join me now at the Good Experience blog, where I'll continue discussing customer experience, including broken things.

Submitting photos

Please submit new photos and screenshots to the This Is Broken photo pool on Flickr. (Archives of past posts will continue to reside here at

Reason for the move

After four years - since the first This Is Broken post on June 20, 2003 - I've decided to consolidate my customer experience writing onto one blog. Maintaining two separate blogs has become more difficult to balance with book writing, conference production, and so on.

So, see you over at the Good Experience blog!



FIRST!!!!! (sobs)

Posted by: sethn172 at July 2, 2007 12:52 AM

Can I suggest you publish a category-specific RSS feed for the 'Broken' posts? That'd be ideal for those of us particularly interested in this topic rather than customer experience as a whole.


Posted by: NRT at July 2, 2007 07:18 AM

Comments on this entry are closed

Previous Posts: